Registrar

The Registrar at Ribaat University & Ribaat Academic Institute reports to the Education Director/Provost and is responsible for managing the registration platform, ensuring efficient and user-friendly registration processes, overseeing scholarship programs, and contributing to website improvements and reporting. This role enhances the student experience while maintaining accurate and effective administrative workflows.

RESPONSIBILITIES

1. Registration Platform Management (WooCommerce)

1. Create categories and products on the registration platform.
2. Set up and manage registration methods for courses and programs.
3. Maintain and enhance a smooth, user-friendly registration experience.

2. Registration Processes

1. Lead the registration team, overseeing inbox management, refunds, and switch/withdrawal requests.
2. Manage the registration inbox, addressing student inquiries and resolving issues.
3. Process refunds and handle cost adjustments as needed.
4. Manage pending registrations and coordinate with relevant departments for unpaid categories (e.g., Rabateers vouchers, outreach courses, scholarships, Rabateens).
5. Maintain accurate and up-to-date registration records.
6. Develop registration data systems and implement steps to improve efficiency.

3. Scholarship Program Management

1. Develop and manage scholarship application processes.
2. Review applications and allocate general scholarships based on institutional policies.

4. Website Improvements

1. Implement WooCommerce website enhancements and updates to improve functionality.
2. Update teacher quotes, testimonials, class samples, and other relevant content on the registration section of the website.
3. Collaborate with the academic, IT, and communications teams to ensure website alignment with course offerings.
4. Continuously develop the registration website to meet enrollment goals.

5. Reporting

1. Generate and share reports on registration metrics, including weekly student registration numbers during open periods.
2. Report on income and expenses related to registration processes.
3. Provide data on scholarship allocations and program participation.
4. Develop and maintain standard operating procedures (SOPs) for registration workflows.

QUALIFICATIONS

1. Bachelor’s degree in Education, Business Administration, or a related field (preferred).
2. 1–2 years of experience in admissions, registration, recruitment, or a related administrative role.
3. Familiarity with registration platforms (e.g., WooCommerce) and student data systems.
4. Basic knowledge of scholarship management and financial aid processes.

SKILLS

1. Proficiency in managing digital platforms and creating a user-friendly experience.
2. Strong organizational and time management skills.
3. Attention to detail and accuracy in maintaining student records and registration data.
4. Excellent communication and interpersonal skills for engaging with students and team members.
5. Problem-solving skills to address registration, scholarship, and recruitment challenges.
6. Adaptability to changing systems, processes, and technologies.
7. Ability to collaborate across departments to ensure seamless registration, enrollment workflows, and recruitment efforts.

DETAILS OF THE POSITION

1. Location: In-person at the Rabata Cultural Center, Rabata Cultural Center, 3533 Lexington Ave N, Arden Hills MN, 55126 
2. Work Remote: Yes (if not in-person)
3. Job Type: Part-time (hourly)
4. Salary: $18 – $20 per hour, based on education and experience

Accepting applications until the position is filled.

Position Type

Start Date

Contact

Name: Eamaan Rabbat

Title: Education Director

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